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One-Time Factory Repair Service

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One-Time Factory Repair Service
One-Time Factory Repair Service

IntelliTech offers Factory Repair Service for out-of-warranty or out-of-contract IntelliBar printers.  The repairs are billed on a time and material basis.

More details

Single Repair

If your printer requires service and is not covered by warranty or service contract, IntelliTech offers depot Factory Repair Service.

Factory Repair Service is charged on a time and material basis, as determined by a Factory Inspection.  Labor is charged at the IntelliTech prevailing direct labor rate.  Materials are charged at the prevailing rate of the IntelliTech Spare Parts Price List.  Estimates are provided for your approval for repairs to proceed.  If repairs are not performed, a minimum one-hour labor charge will be incurred. 

IntelliTech will repair your printer within three business days and will ship your printer back to you via UPS ground or carrier of your choice. You are responsible for shipping and insurance costs for freight to and from IntelliTech.

To return your printer, please follow the Return Material Authorization procedure.