IntelliBar Net Printer Series
PrintraNet Installation Guide
PrintraNet product is a software driver for Windows that allows a PC user at one location to send a print job to an IntelliBar Net Series printer at a remote location across the Internet in a simple and transparent manner.
For example, a user on a PC in New York could print a document directly from
his Microsoft Excel application program to a printer in Chicago. The PC may be
attached to a Local Area Network, or it may be connected via a dial-up PPP link
to an Internet Service Provider. Because of the low cost of accessing the Internet,
the PrintraNet software can save the user a significant amount of money in toll
charges, particularly when international communications is involved.
A new PrintraNet feature allows a user at a remote site to send a text E-mail message
directly to a IntelliBar Net Series printer at a remote site. The
E-mail will be automatically printed on the printer without the need to run an E-mail
program at the remote site.
There are two parts to the PrintraNet configuration, the configuration of the local
Windows PC and the configuration of the remote IntelliBar printer.
Installing the Software on a Windows PC at the Local Site
You may configure the local Windows PC to communicate over a LAN using the
MAPI or WINSOCK protocol, or to communicate over a dial-up PPP connection
to an Internet Service Provider.
To install the PrintraNet software on a Windows PC, execute the following steps:
- Make sure that the PC is running an E-mail program (for example, Microsoft
Outlook) that is capable of sending E-mail messages using either MAPI or
WINSOCK. MAPI (Messaging Applications Program Interface) is used by
most popular Windows E-mail packages, while WINSOCK is used by TCP/IP-based
mail packages and dial-up Internet Service Providers. If you do not know which
method you are using, consult your system manager.
- Make sure that your E-mail server is capable of sending messages across the
Internet. Alternatively, if you are communicating directly from the PC via a
modem to an Internet Service Provider, make sure that you have an Internet
mail account on the ISP, and that the PC is configured to send E-mail using
this account.
-
Start the PrintraNet installation program from the CD ROM and follow the
step-by-step instructions. You will need to know the following:
- The mail transport protocol: MAPI or WINSOCK
- The port name you wish to assign to the PrintraNet port (this port is usedto access the remote IntelliBar Net printer): The name must start with"PNET" and end with a number (for example, PNET3"). Note that eachremote IntelliBar Net printer must have a unique port name associatedwith it.
- E-Mail Address: Enter any unique legal Internet E-mail address for theremote IntelliBar Net printer (for example, emailprinter@xyz.com). Note:Internet E-mail addresses cannot have spaces in them.
- Service Name: Enter the service name on the remote IntelliBar Net printer that you wish to use for printing. This is normally XCD_xxxxxx_P1 for the first parallel port, XCD_xxxxxx_S1 for the first serial port,XCD_xxxxxx_P2 for the second parallel port, or XCD_xxxxxx_S2 for thesecond serial port., where "xxxxxx" is the last six digits of the Ethernetaddress (the exact service names can be found by running the IntelliBar Net print server self-test). If you do not know the service name, you may leave this field blank and the default binary service will be used.
- Your E-Mail Address (WINSOCK users only): enter your E-mail address(for example, shari@abc.com).
- SMTP E-Mail Server (SMTP users only): Enter the IP address of yourSMTP E-mail server (consult your network administrator if you do not know this address).
- Desired Notification: You may optionally have the remote EtherWind printserver notify you when the job is complete or when the job fails or bothwhen the job is complete and if it fails. Select the desired option and thenenter the E-mail address where you want the notification sent (generally you would want the notification sent to your own E-mail address).
-
You must now create a printer on your Windows system using the standard
Windows printer setup procedure. To do this, go the Start button, select Settings and then Printers. Select Add Printer to begin the printer installation and follow the instructions on the screen.
- Select Local Printer or My Computer (not Network Printer) when you are
asked how the printer is connected to your computer.
- You will also need to know the following:
The manufacturer and model of the printer at the remote site (for example,Hewlett-Packard LaserJet 5). In some cases, you will need to provide a diskwith the appropriate printer driver.- The name of the PrintraNet port that you defined for the remoteIntelliBar Net print server in step 3 (PNET1 by default).
- With PrintraNet 2.0, you can also:
Click on the Address Book button to configure other remote destinations.This capability lets you send print jobs to more than one destination with-outhaving to create a separate printer for each destination.- Select the partial E-mail printing option to break up the print job into sev-eralsmall E-mail messages. This allows PrintraNet to work with mailservers that restrict the size of incoming E-mail messages.
- Select No when asked if you want to print a test page, unless you have already
configured the remote IntelliBar Net printer to receive PrintraNet print jobs. You have now finished installing the PrintraNet software. If you have only one E-mail printer, go to Step 2, Configuring the Remote IntelliBar Net printer.
Adding a Second PrintraNet Destination
You should not re-run the install program to add a new E-Mail printer port.
Instead, press the Start button, select Settings, and open the Printers window.
Click on the icon of a PrintraNet printer, select File from the menu bar, and then
choose Properties. Click on the Details tab (or Ports tab) and push the Add
Port button.
In the Add Port dialog, select the Other radio button and then "PrintraNet
Port". Click on OK and it will give you the Port Name dialog (like in the install
program). Any unique name can be given here as long as it starts with "PNET"
and another port does not already exist with the same name. Then enter the port
settings as described in step 3 of the Installing the Software on a Windows PC at the
Local Site section.
Configuring the Remote IntelliBar Net Printer
The next step is to configure the IntelliBar Net printer at the remote site. The
remote printer can be configured with the XAdmin32 Windows configuration
utility, or with the WebXAdmin browser-based facility.
Before configuring the IntelliBar Net printer to receive PrintraNet print jobs, check the following:
-
Make sure that the E-mail server at the remote site (the receiving end) is configured
to handle the TCP/IP POP3, and SMTP protocols (SMTP is only
required if the notification feature is enabled).
-
Configure the POP3 server on the E-mail server at the remote site with a mail
account and password for the remote printer (generally, the mail account name
will be the first part of the name that you assigned in step 3 of the previous
section; for example, if you assigned the name emailprinter@xyz.com, the
account name would be emailprinter). The procedure for configuring a POP3
server varies depending on the operating system of the E-mail server, so con-sult
your operating system documentation for details.
-
Make sure that the IntelliBar Net printer is installed and running with
TCP/IP enabled and has a valid IP address assigned to it.
Because access to the E-mail server on most networks is usually restricted, you
may need to have your network administrator check the configuration and add the
mail account.
WebXAdmin allows the IntelliBar Net printer to be managed by any standard web browser using the TCP/IP protocol. In order to use WebXAdmin, IP address must be assigned to the IntelliBar Net printer and to the PC used for configuration.
The steps required to configure the IntelliBar Net printer to receive print jobs from a Windows PC running the PrintraNet software are as follows:
- Select the name of the desired IntelliBar Net printer from the list by double
clicking on it (XAdmin32) or entering its IP address (WebXAdmin).
- Click on the Internet tab or button.
- Enter the IP address of the POP3 server (consult your network administrator if
you do not know this address).
- Enter the mailbox name for the remote IntelliBar Net printer. Usually this
will be the first part of the E-mail address that you entered in step 3 of the
Installing the Software on the Windows PC at the Local Site section (for example,
if the E-mail address of the remote IntelliBar Net printer is emailprinter@xyz, then the
mailbox name would be emailprinter.
- Enter the password for the mailbox, if any.
- The IntelliBar Net printer is configured by default to poll the POP3 server every 30 seconds. You may change this value, if desired.
- If you have enabled notification, enter the IP address of your SMTP server
(consult your network administrator if you do not know this address).
- Press the OK button., and exit XAdmin32. You have now configured the print
server to receive print jobs.
Printing to the Remote IntelliBar Net Print Server
To print to the remote IntelliBar Net printer from the local Windows PC, you
simply select the printer that you created in Step 1 and print to it the normal
manner. For example, to print the remote printer named Email Printer, you
would select Print from the menu bar, choose the printer named Email Printer,
and then click OK.
At this point, the Port Settings dialog box will appear (you may disable this by
unchecking the Show this dialog for each Print Job box). You may then use
the Address Book capability or change other parameters. Click OK when you are
ready to print, and the job will then be sent over the Internet to the remote
IntelliBar Net printer.
Troubleshooting
The first step in troubleshooting is to make sure that you have a valid E-mail connection
on both the sending PC and the receiving IntelliBar Net printer. Try sending an E-mail
message from the PC to a user at the remote site who can receive mail via the
POP3 server. If this does not work, there may be an E-mail configuration problem
on the PC, on the local E-mail server, or on the remote POP3 server. Double
check to make sure that the E-mail parameters that you configured on the PC and
on the remote IntelliBar Net printer match those that are configured on the E-mail servers.
If you get an SMTP error when using a WINSOCK connection, you may need to
configure the hosts file on your Windows system. To do this create a file named
HOSTS in the \WINDOWS\SYSTEM directory (or edit this file if it already
exists) and add an entry for your mail server similar to the following using the
DOS editor (substitute the actual IP address and name of your SMTP mail server):
192.189.207.222 mail.intellitech-intl.com
If you can print small files OK but are having trouble printing large files, the
problem may be in the E-mail system. Some E-Mail systems have difficulties
printing files that are larger than about 400KB in length. To verify this, try sending
the large file as an attachment to an E-mail message. If the file does not reach
its destination intact, then the problem is with the E-Mail system. The problem
can be fixed by using the PrintraNet Partial E-mail Printing option.
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